In House Training
This wonderful new year are offering you our special In-House training package.
This special hope that our training package will help your company in developing the skills and motivation of your staff to better prepare them ready to face the challenge and success in this year.
Topics
Sales & Motivation
- 15 PRACTICAL WAYS TO INCREASE YOUR SALES WITHOUT ADVERTISEMENT!
- SUPERSTAR SELLING SERIES HOW TO BECOME A SUPERSTAR SALES PERSON
Powerful ideas to set you on the right track to become a superstar sales person! - GET MORE REFERRALS IMMEDIATELY!
How to create non-stop flow of quality prospects, how to guarantee prospects return your calls to help you to end cold-calling forever! - HOW TO MOTIVATE YOUR SALES PEOPLE TO TRIPLE THEIR SALES!
Sales Managers & Supervisors: When you use some of the Tips and Techniques from this seminar, your sales people will be really MOTIVATED to INCREASE SALES SIGNIFICANTLY - THE 5-IN-1 SALES SEMINAR Everything you need to know to TRIPLE your sales!
This seminar will really INCREASE your EFFECTIVENESS in EVERY stage of the sales process! - TELE-SELLING TECHNIQUES TO TRIPLE YOUR SALES!
After you learn the correct techniques to sell on the telephone, you could INCREASE your sales by 300% !! This is a seminar your sales people CANNOT afford to miss! - POWERFUL TECHNIQUES TO OVERCOME OBJECTIONS TO CLOSE THE SALE
- HOW TO MANAGE & MOTIVATE YOUR CHAMPION SALES TEAM TO TRIPLE YOUR SALES!
A one day seminar with very practical tips to help you and your sales people to face and succeed under the difficult and confusing market condition - CHAMPION SALES!
Power Networking Skills To TRIPLE YOUR SALES! How to use the power of networking to expand your contacts, increase your visibility and improve your career and business by 80%.
Sales Force Management
- How To Conduct Effective And Benefit Routine Sales Meetings
The weekly/monthly sales meeting is one of the most important platforms/vehicles for the sales manager to update, communicate with and motivate his sales people. Sadly, many sales meeting are very poorly conducted. Consequently, many sales people find that their sales meetings are boring, useless, un-motivational and do not provide solutions to their practical day-to-day problems. This seminar provides the sales manager/supervisor with realistic and practical tips to turn your sales meetings into dynamic, communicative and beneficial sessions. - How To Manage A Champion Sales Team To TRIPLE YOUR SALES!
Managing a Sales Team requires many skills. Most importantly, the sales manager must realize and understand that the characteristics of sales people are very different from most other employees in the organization. This seminar will give the sales manager a very much clearer insight into how to manage his sales people, how to gel them into a team, and how to turn that team a champion team
Motivation & Personal Effectiveness
- HOW TO INSTANTLY SPEAK WITH CONFIDENCE
Practical tips and techniques to help you to deliver a great presentation INSTANTLY!. Everyone, at one time on another, had to make a presentation at short notice. You have to deliver a presentation in 5 minutes, and you have no time to prepare. Under such circumstances, what can you do? - HOW TO ALWAYS HAVE POSITIVE & PRO-ACTIVE ATTITUDE AT WORK
Learn powerful ways to take initiative, think like the boss, become a solution and not a problem to your boss! - HOW TO BECOME A STAR EMPLOYEE FOR YOUR COMPANY
Practical ideas to turn ordinary employees into energized & pro-active workers - Effective Interpersonal Skills
How To Improve Your Working Relationships by Seeing Yourself As Others See You Your success as professional is as much about how others see you as what you actually do. Your colleagues, bosses, and staff have a critical effect on your success. Effectiveness and Personal satisfaction and their perception of you and willingness to cooperate are dependent on your personal style, leadership techniques, and managerial practices. This program will assess just how others see you and give you the skills to adapt yourself to improve their perceptions and becoming more effective. - Go For Goals! Goal-Setting Techniques For Success
Techniques to help you set, plan and achieve your goals. This workshop will provide participants with an understanding of the importance of setting goals, and the skills and steps required to set realistic, challenging and achievable goals - How To Be A Star Employee At Work
Strategies to dramatically change the attitudes and work habits of the employee - Change To Succeed, Succeed To Change
Ideas to help you and your staff to anticipate and implement change with great success This workshop is inspired by the international bestseller "Who Moved My Cheese?" This seminar includes a short video show of the book, and participate in active discussions. - Win-Win Negotiation Techniques For Sales, Purchasing And Other Situations
The key to successful negotiation is when both negotiating parties feel that each has achieved maximum benefit from the deal. This workshop focuses on the "Mutual Gains" approach to negotiation and provides participants with the essential fundamental skills to negotiate effectively and successfully. - Success Begins From Within "Motivation To Succeed In Difficult Conditions
Many people are demotivated by difficult business conditions. Sales or down, the business outlook is bleak. Yet the key to success is within every individual. This motivational seminar will motivate participants to think positively with the necessary skills to overcome any difficulties - Effective Time Management
A power-packed seminar that will immediately change the way you manage your time from efficient to effective
Customer Service Excellence
- Customer First!
What every employee, supervisor and manager must know about delivery unforgettable customer service. This seminar will give all participants a fresh look at why it is so critically important to constantly deliver great service - Customer Service Excellence For Back Office Staff
A power – packed seminar to instill into back office staff their critical role in delivering service excellence and the necessary skills to do it - Professional Telephone Skills & Customer Service
A practical oriented seminar to provide customer service, sales, and back office staff with the critical skills to provide excellent service through the telephone - Handling Complaints Professionally � How To Turn Angry Customers Into Loyal Customers
A practical oriented seminar to provide participants with all the necessary skills to handle angry customers and to turn them into loyal customers - Customer Service Excellence For Front Line Staff
A power - packed seminar to train all front line staff to constantly deliver a high standard of service to customers
Management & Supervisory
- HOW TO GET YOUR EMPLOYEES ACCOUNTABLE FOR RESULTS
When you use some of the techniques that you will learn in this seminar, you people will get the job done faster and with less headaches! In one day, you will learn practical tips to help Busy Managers to quickly get the job done ! - HOW TO LEAD IN DIFFICULT & UNCERTAIN TIMES You will IMMEDIATELY
Learn Ideas to Inspire You To Lead Your Team Out Of Crisis and To Achieve Even Better Results! - HOW TO MANAGE A FAMILY BUSINESS FOR GROWTH & LONG TERM SUCCESS
This seminar will help you to UNDERSTOOD and SOLVE many of the problems that you are facing! - HOW TO MOTIVATE AND RETAIN YOUR GOOD EMPLOYEES
This seminar that every manager and business owner must attend to know about the do’s and Don’ts of motivating and keeping good employees - HOW TO RECRUIT AND MANAGE EFFECTIVELY BY UNDERSTANDING THE PERSONAL OF YOUR STAFF
Learn proven techniques to recruit the right people and use the correct method to motivate your staff to achieve optimum results from every member of your team! - SUPERSTAR MANAGER SERIES HOW TO BE A SUPERSTAR MANAGER AT WORK
Real life tips of how the world’s best managers are so effective in making decisions faster and with more authority and confidence! - CHAMPION LEADERSHIP
- THE MOST POWERFUL RULES IN MANAGEMENT
Why are some managers so EFFECTIVE and others less effective? find all the answers in this breakthrough Seminar! - Creative Problem Solving And Decision Making Skills
Every employee in an organization encounters problems and faces critical decisions. Frequently, they must analyze data outside their expertise or solving the problem about which they know little more than that it exists. This workshop will provide a logical framework for problem solving and decision making to achieve business results. This program also to help organizations increased pressures for results in a short period time. - How To Conduct A Successful Meeting In Half The Time
A half day practical oriented seminar for managers, supervisors, and anyone who wishes to conduct a more effective and successful meeting
Training For Trainer
FOR YOUR CHAMPION PERSONAL DEVELOPMENT & MOTIVATION
- Becoming A Star Associate
- Improve Your Productivity
- Becoming A Star Cashier
- Be A Reliable Secretary
- Secrets of Dynamic & Persuasive Communication
- Phone Courtesy
- Success Begins With A Positive Mental Attitude
- Becoming A Star Team
- Sales Motivation – Boost Your Sales Performance by Your Inner Potential
- Explore Your Sales Strength
- Increase Your Sales With Sales Script
- Increase Your Sales By Understanding Your Customer Profile
- The Art Closing Any Sale
- Magic Super Sales Step
- Presentation Skills
- Professional Effective Selling Skills
- Secret of Team Up Your Winning Team
- Strategic Account Management
- Magic Step Sales/ Marketing Plan
- The New Paradigm Of Customer-Centric Company
- Selling High Value Product to High Level Executives
- Practical Sales & Marketing Planning
- Managing Channels of Distribution
- Implementing Blue Ocean Strategy in Real Business Operation
- General Marketing Overview
- Market Penetration Strategy
- Win-win Relationship Between Principal & Distributor
- Becoming A Star Supervisor 2. Becoming A Servant Leader 3. Effective Coaching 4. Impactful Briefing & Presentation 5. Effective Delegation 6. Problem Solving & Decision Making 7. Star Manager/ Employee 8. Dynamite Presentation (Public Communication Skills) 9. Business Plan Express 10. How To Motivated, Coach, Counsel & Discipline Your People 11. Bring Up Your Leadership Potential In The Simple & Practical Way 12. Building Your Championship Team For Sales Leader
- Five Star Customer Service
- “WOW” Customer Service
- Serve With Empathy
- Handling Complaints Effectively
- Customer Service Is System
- Communication Is A Key!
- How To Be An Outstanding Receptionist
- Increase Sales From Call Center
- Customer Service Excellence Through MYSTERY SHOPPER PROGRAM
- Handling & Solving Customer’s Complaints Professionally
- Facing Upset Customers and Yet Still Being Effective
- Strategic Employee by using DISC
- Strategic Employee by Using Talent Mapping
- Managing In Demanding Work Environment
- Human Resources Management for Non–HR Manager
- Strategic Human Resources Management
- Problem Solving and Decision Making
- HR Audit: How To Measure Human Resources Effectiveness
- Performance Management System
- Human Asset Value: Developing Effective Human Asset Value in Your Company
- Voice Expression
- Table Manner
- Professional Look
- Personality Development & Best Appearance
- Business Etiquette
- Interaction & Interpersonal Skills
- Human Asset Value: Developing Effective Human Asset Value in Your Company
The Team
James Gwee Has Conducted Training For
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